Shipping Policy

Thank you for choosing Eye Love Hue Paint products! We take pride in providing our customers with high-quality, paints and art supplies. To ensure a smooth and satisfactory purchasing experience, please review our standard shipping policy below:

Order Processing:

Orders are typically processed within 1-3 business days of receipt, excluding weekends and holidays. However, during peak seasons, processing times may be extended. We will notify you of any delays or issues that may arise with your order.

Shipping Options:

We offer several shipping options to suit your needs:

Standard shipping: estimated delivery time is 3-7 business days.

Expedited shipping: estimated delivery time is 1-3 business days.

Please note that these delivery times are estimates and are not guaranteed. Delivery times may vary due to weather conditions, carrier delays, and other unforeseen circumstances.

Shipping Rates:

Shipping rates are calculated based on the weight and size of your order and your shipping location. Shipping rates will be displayed during checkout.

Tracking:

Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

International Shipping:

We currently only ship within the United States. We apologize for any inconvenience this may cause.

Damages and Losses:

We take extra care in packaging your order to ensure it arrives in good condition. However, in the event that your order arrives damaged or is lost in transit, please contact us immediately so we can assist you in filing a claim with the carrier.

Returns and Exchanges:

At this time, we do not accept returns or exchanges on our products. If you receive a damaged or defective item, please contact us within 7 days of receipt to arrange for a replacement or refund.

Thank you for choosing Eye Love Hue Paint products! If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.